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Supporting final consumers:
1. Our packaging goal is to maintain saffron properties and at the same time offering a
consumer friendly product:
During purchase process, the purchaser is able to acquire a general knowledge of saffron usages and its effects on its consumer health.

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During using in kitchen, we instruct basics of cooking and consuming saffron and methods of using it in few current dishes and drinks by means of catalogues, available in our packs.

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We motivate our consumers to visit our non-commercial website and acquire more information about saffron, its usages and properties and find more recipes for dishes, drinks, deserts and etc.. We would provide a base through our website, which enables consumers to share their experiences.

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2. We receive our consumers' feedbacks, problems and suggestions and respond to them via our non-commercial website. We will be also trying to resolve possible claims received.
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By providing superior customer service, our business can grow by increasing the:
- Number of customers through favorable word of mouth advertising
- Dollars spent by each customer per transaction
- Frequency and number of times our customers shop with us
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By creating a service culture, we help ensure that our business and staff focus on providing excellent customer service.
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